Shipping Policy – Chemalie

At Chemalie, we are committed to delivering your orders as quickly and efficiently as possible.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when available.

Shipping Time

The estimated delivery time is 10–15 business days, depending on your location.

Please note that these delivery times are estimates only and may vary due to several factors, including:

• destination country or region

• carrier delays

• high order volumes

• customs processing for international shipments

Shipping Costs

Shipping fees are calculated at checkout and will be displayed before you complete your purchase.

From time to time, Chemalie may offer free shipping promotions or free shipping for orders above a certain amount.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery progress of your package.

Shipping Delays

While we strive to meet the estimated delivery times, Chemalie is not responsible for delays caused by:

• shipping carriers

• customs clearance procedures

• weather conditions

• or other circumstances beyond our control

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Chemalie cannot be held responsible for packages that are lost or delayed due to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer support within 7 days of delivery so we can assist you in resolving the issue.

Contact

If you have any questions about your order or shipping, please contact us:

Chemalie
📧 support@chemalie.com